32% of mobile subscribers don’t have coverage, despite having paid for 4G and 5G.
A report found that 32 percent of mobile service subscribers don’t have coverage during the majority of their day, despite having paid for 4G/5G services. Additionally, 69% of respondents are experiencing call drop and connection issues every day.
According to LocalCircles, only 26 percent of mobile service subscribers claimed that their home has good coverage for all three operators. While 5% said that their workplace has good coverage for all three operators.
Connectivity issues affect approximately 20% of subscribers for more than 50% of their voice calls.
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On February 17, the Telecom Regulatory Authority of India had called a meeting of mobile phone operators to discuss the quality of wireless and wireline services.
This meeting will focus on improving the quality of 5G service.
LocalCircles shared its findings on 5G services with TRAI, including that only 16 percent of mobile subscribers who switched to 5G have reported an improvement in drop and connection issues.
TRAI stated that 5G infrastructure would take time and be 15-20 times faster by 2023.
It is working with operators to improve the 4G service quality.