Recently, snapchatters encountered an issue with the . It pinpoints that the snaps or videos in chats or stories do not load instantly, or a blank screen arrives. So, in this article, we have discussed a few tricks to tackle the frozen screen issue on the Snapchat app.
A Basic Info Regarding the Snapchat App
Snapchat is one of the best Instant Messaging (IM) applications worldwide. It is highly famous among teenagers to share snaps and videos with their friends every day. The app allows putting the photos in the stories section. The story is available for a day and fades after that. Also, Snapchat is a way to follow superstars and public figures.
Snapchat was revealed officially in 2011. The company has endeavored to preserve the trust of its users. The users seldom experience any bug issues while using Snapchat. The help desk of Snapchat works round the clock to fix any emerging issues.
Snapchat contains a camera unit with funky filters. Thus, this option must function perfectly for the users to capture pictures or shoot videos. Unfortunately, several users complained about a bizarre error occurring while using the camera. Plus, when tapping on the snaps to view, the Snapchat load screen issue happened.
Reasons for the Snapchat Load Screen Error
Snapchatters may face the Snapchat screen loading issue due to two prime reasons:
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Slow Internet Connection
Firstly, if lagging web connectivity exists, the screen gets jammed, or a black screen appears.
2. Inoperable Snapchat Servers
Secondly, the photos in the chats may not load if the Snapchat terminals remain nonfunctional for some time.
Some Quick Fixes for the Snapchat Load Screen Error
If nothing appears on the screen after clicking on the image or video on Snapchat, use the methods to repair this issue. The fixes offered below are super easy. Trying out these solutions does not involve any erasure of data or files. Let’s check out each method in detail:
Scan Your Device Internet Connection
To avert the screen loading error, confirm that the mobile data is activated. If the device functions through Wi-Fi, make sure it is enabled.
Another trick is to enable and disable the Airplane mode on the device. By doing this, the internet connection re-establishes. Ultimately, the snaps or video clips will load in a second.
Restart Your Device
The second method that may settle the screen loading issue on Snapchat is restarting the device. Many a time, the activated mobile data works for all the applications installed on the device. So, try resuming the phone. It will fix the Snapchat load screen issue.
Clear Snapchat App Cache
If resuming the device hack does not solve the error, delete all the cache files in the Snapchat app. To do so, seek the process shown below:
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Via Snapchat Settings
Firstly, proceed to the Snapchat app and tap on the profile photo.
After that, click on the Setting icon given at the top-right.
Scroll down and arrive at the Account Actions section.
Now, tap on the Clear Cache option —> Continue. Finally, all the Snapchat cache records get erased.
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Via Phone Settings
Firstly, unlock the phone and go to Settings.
Next, select the App Management option.
Choose App List —> Snapchat —> Storage Usage —> Clear Cache.
Finally, re-open the Snapchat app. Check if the Snapchat load screen gets fixed.
Snapchat App Reinstallation
If any of the above-listed methods do not settle the screen loading problem, re-install the Snapchat app. To uninstall the Snapchat app, pursue the steps given below:
Firstly, stop at the phone’s Settings.
After this, tap App Management —> App List —> Snapchat —> Uninstall.
After the app gets uninstalled, visit Google Play or AppStore.
Finally, search for Snapchat and tap on the Install button to download the app again.
Snapchat reinstallation will fix the screen loading error. Check it by opening a chat and tapping on the Tap to Load option to view a snap.
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Wrapping-Up
Snapchat is an attractive app specially created for the youths. So, if you are facing the Snapchat load screen fault, follow the above-written methods. These techniques will make your Snapchat app functional by removing the black screen trouble. Eventually, you may open and view the snaps or videos shared in chats or stories.
